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Returns - DESMOM

If you  should find flaws in your product, despite our strict quality controls.


We strive to meet our customers as quickly as possible the wishes, but we need fort he returns your support. 


If you are an EU customer and would like to return your product, you may do so within 14 days of delivery date. The product must be in original package, be unused and undamaged, so you get the full refund. We accept no return costs and also not liable for damages that occur during return shipment of the product. If the product is damaged with us will be met, we will deduct the damage from the refund. That's why we ask you to send us an email and photos to our service team


After processing, our serviceteam will contact you.


Please note that the goods must be in original package.